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General Terms & Conditions

Updated: 03 Nov 2011

Version 2011.04.22-1

 

The General Terms and Conditions for uploading, managing. publishing and distributing digital content using Streamio AB’s online services.
 

1. Application

Streamio online services are intended for companies and organizations. Streamio will not enter into agreements with private individuals.

These General Terms and Conditions set forth the terms and conditions under which digital content can be uploaded, managed, published and distributed using Streamio’s online services.
 

2. Digital Content

For the purpose of these General Terms and Conditions, ”digital content” shall include, but not be
limited to:
 

  • video
  • audio
  • text
  • images
  • links to digital content
     

3. Liability for Digital Content

You, the Customer, are the owner of and/or solely responsible for the digital content you upload, manage, publish and distribute using Streamio’s online services.
 

You also acknowledge that you must own, or have the necessary rights, to any and all digital content you upload, manage, publish or distribute using Streamio’s online services.
 

By accepting these General Terms and Conditions, you agree that your digital content can not be deemed unlawful or otherwise unfit for storage and/or distribution, must not invade on someone else’s privacy and should not infringe on the intellectual property rights of any third party.
 

It is the responsibility of each customer to analyze and critically assess their digital content prior to uploading and/or distributing it. Streamio will not be responsible for any measures taken based on any digital content that you, or any user you have granted access to your account, have uploaded, managed, published or distributed using Streamio’s online services.

 

4. Right to Delete Information and Suspend Users

Streamio reserves the right to remove all or part of your content at any time and for any reason.
 

Streamio also reserves the right to suspend or terminate your access to the services provided by Streamio at any time if Streamio deems that you are misbehaving. If the violations are deemed to be illegal, a police report may be filed.
 

5. Subscriptions

Streamio’s online services are available through monthly subscriptions. As a customer, you undertake to pay the current price of the paid subscription service, as changed from time to time.
 

All monthly subscription services, free and paid, automatically renew for a period of one month until you, the customer, cancel your subscription online or in writing by sending an email to support@streamio.com.
 

Customers can upgrade or downgrade their subscriptions online at any time. The new subscription goes into effect immediately and replaces the previous subscription.
 

All prices are exclusive of value added tax and other indirect taxes. These will be charged according to current taxes applicable at the time of signing a new (or renewing an existing) subscription.

 

6. Monthly Storage and Traffic Allowances

Each subscription comes with a Monthly Storage and Traffic Allowance (expressed in gigabytes, GB). These monthly allowances vary depending on the subscription plan the customer has selected.
 

Non-paying customers – customers of Streamio’s free subscription services – who surpasses 100% of their monthly allocated traffic allowance will be emailed a notification on how to upgrade to a paid
subscription service with greater allowance.
 

Non-paying customers, whose account usage surpasses 125% of their allocated monthly traffic allowance, will have their accounts temporarily suspended and distribution interrupted until their allocated monthly allowance has been reset or their account has been upgraded.
 

Paying customers – customers of Streamio’s paid subscriptions services – who surpasses 100% of their allocated monthly traffic allowance will be emailed a notification on how to upgrade to a more
appropriate paid subscription service.
 

As a paying customer, if you surpass 100% of your allocated monthly traffic allowance, you acknowledge, understand and accept that Streamio AB will charge you an overage fee for each
excess gigabyte of data transferred during a given subscription period. The overage fees may vary depending on the paid subscription plan the customer has selected.
 

All monthly traffic and storage allowances are reset on the first day of a renewed subscription.
 

It is the customers’ own responsibility to track the usage of their allocated monthly storage and traffic allowances and act accordingly.
 

Users opening multiple accounts to circumnavigate these allowances will be deemed in breach of policy and suspended from further usage of Streamio’s online services.

 

7. Cancellations and Terminations

Customers are at any time free to downgrade and/or cancel their subscription online or in writing by sending an email to support@streamio.com.
 

Streamio AB will, however, not refund any paid subscriptions or overage fees unless we feel a mistake has been made.
 

Cancellations take effect immediately and all digital content and information stored on the customer’s account will be permanently deleted.
 

Streamio may also immediately terminate any and all agreements if you, the customer; (1) become insolvent, bankrupt, or enter into any arrangement with creditors; (2) cancel your payments to Streamio; (3) has been suspended from the service; or (4) is in breach of these general conditions.
 

In the event of a termination, Streamio reserves the right to delete all or part of the digital content and information stored on your account. No refunds are given subject to termination.

 

8. Privacy

By accepting these General Terms and Conditions, you give your consent to Streamio to store the information that you provide when you register yourself as a customer, along with any information that you submit or enter.
 

Streamio uses cookies to store statistics and traffic information concerning your visits at our web- sites. A cookie is a text file that is sent from our web server and stored by your web browser. If you do not wish to accept cookies, you may set your web browser to automatically deny storage of cookies.
 

Streamio will not share, rent or sell any personal information with any third party. Streamio AB will only store your personal information while you are a registered user and will delete it after termination of the agreement.

 

9. Liability and Limitation of Liability

You agree to indemnify and hold Streamio harmless from all liabilities, claims, demands and expenses (including reasonable attorney fees) that arise from any breach by you of these General Terms and Conditions, any invasion of a person’s privacy or infringement of any third party’s intellectual property resulting from any digital content that you have uploaded, managed, published and/or distributed using Streamio’s online services.
 

In addition to any other limitations of liability provided for in these General Terms and Conditions, Streamio shall not be liable for any indirect or consequential damage, such as loss of profit or business interruptions, arising out of any negligence by Streamio. The aggregate liability of Streamio shall in no event exceed the sum of the fees of the services during the term of the agreement or a half price base amount (as defined in the National Insurance Act, 1962:381), whichever is smaller.
 

Streamio will not replace any damages caused, directly or indirectly, by fire, flood, elements of nature, acts of God, acts of war, terrorism or civil unrest or any other similar cause beyond the reasonable control of Streamio, provided that the causes could not have been prevented by reasonable precautions.

 

10. Internet Security

Streamio’s online services are, like any other online services, potentially vulnerable to various security risks. Streamio continuously strives to reduce such risks but, when using online services, Streamio can not guarantee that you will never be subject to theft of passwords, electronic intrusion, manipulations, hacking and other unauthorized or premature disclosure of information and/or content that you upload, manage, publish or distribute using Streamio’s online services.

 

11. Request for damages

Any notice of request for damages shall be made in writing and sent to support@streamio.com. If the request is not made within three (3) months after the event that caused the damage, the right to declare damages shall be lost, provided that the request could have been made within that time.

 

12. Changes to the Terms and Conditions of Service

Streamio reserves the right to modify these General Terms and Conditions, as well as the pricing of Streamio’s online services, in whole or in part, at any time. Changes in the General Terms and Conditions shall be effective one month after notice of such change is posted at streamio.com, sent to you via e-mail or given by any other agreed procedure.

 

13. Contact Information

Information and notifications can be sent to Streamio AB, P.O Box 3153, SE-10363, Stockholm, Sweden. Streamio can also be reached by phone at +46 (8) 501 109 00 or by email at support@streamio.com.

 

14. Governing Law and Disputes

These General Terms and Conditions shall be governed and construed in accordance with the laws of Sweden. Any dispute shall be settled by the courts of Sweden.

 

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